Frequently Asked Questions

Most residential carpets are cleaned and ready for delivery within 2-3 business days. Larger or heavily soiled pieces may take up to 5 days. We offer express service for urgent requests.

Yes. Hand-knotted rugs, antique kilims, and silk carpets receive specialized hand-washing treatment. We test dye stability and fiber type before selecting the appropriate cleaning method.

No. We perform a dye-stability test on every carpet before cleaning. Our pH-balanced detergents are specifically formulated to help guard against color bleeding and fading.

We use enzyme-based cleaning solutions that break down organic matter at a molecular level. This helps address both the visible stain and the odor source, rather than just masking the smell.

Yes, we offer free pickup and delivery across Istanbul. Our team collects your carpets at a scheduled time, and returns them freshly cleaned, rolled, and wrapped.

We recommend professional cleaning every 6-12 months for residential carpets. Homes with pets, children, or allergy sufferers may benefit from quarterly cleaning.

We use hot water extraction (steam cleaning), hand-washing for delicate rugs, and low-moisture dry cleaning for sensitive fabrics. The method is chosen based on a thorough fabric analysis.

Yes. We offer carpet repair services including edge re-binding, patching, burn repair, and moth damage restoration. Our goal is to extend the life of your carpet whenever possible.

Yes. We clean fabric and leather sofas, armchairs, dining chairs, and other upholstered furniture. This service is performed on-site at your home or office.

Pricing is based on carpet size (per square meter), fabric type, and condition. Hand-knotted rugs and specialty fabrics may have adjusted rates. We provide a free estimate before any work begins. Contact us for a detailed quote.