Privacy Policy
Last updated: January 2026
1. Information We Collect
We collect personal information that you voluntarily provide when you contact us, schedule a service, or submit a form on our website. This may include your name, email address, phone number, address for pickup/delivery, carpet details, and service preferences.
2. How We Use Your Information
We use your information to provide and improve our services, communicate with you about pickup schedules and cleaning updates, send relevant promotions (with your consent), and comply with legal obligations.
3. Cookies and Tracking
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can control cookie settings through your browser preferences. We use cookies for site functionality, language preferences, and anonymous analytics.
4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist in operating our website or conducting our business, as long as they agree to keep this information confidential.
5. Data Security
We implement reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications at any time. To exercise these rights, please contact us using the information provided on our Contact page.
7. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
8. Contact Us
If you have questions about this privacy policy or our data practices, please contact us through our Contact page or email us at [email protected].